We are very happy with using Crescent for our AC needs. Brian was always quick to assist and keep us in the loop on progress. Yes, we plane on using them again in the late 3rd quarter/ early 4th quarter, 2015
My experience with Brian and his team was nothing short of exceptional. Great service!
Crescent Refrigeration install my heating and cooling system and service it twice a year. They call to remind me that it is time for a checkup. The last visit was as good as all the others. They were at my house when they said that they would be there. They did all the work they were supposed to do, left my house clean and were very knowledgeable and very pleasant.
Our AC went out a few days before out-of-town guests were set to arrive. Other reputable companies were scheduling numerous meetings and taking me away from work just to estimate installation that would not take place for weeks. I called Brian. He got as much information as he could by talking to me on the phone. He scheduled an estimate at my convenience (early before work) and his installation took place THE SAME DAY! His installers were flexible enough to come right over as they were completing another job and then they stayed late after 5:00 pm to finish. They were all courteous and seemed very skilled and efficient. The price was basically the same as the others I had collected. Mainly, we are all now cool and comfortable!
Prompt, efficient and curious.
On time, professional, knowledgeable service technicians. Friendly, accessible office staff. Excellent experience!
Very timely and would highly recommend. Customer service is excellent.
you all are great at what you do . .. . from the office to the trenches, you all are prompt, pleasant, professional and a pleasure to work with. you are always there when we need you. we have a nice sense of 'gotcha covered' whenever we call. thanks for doing what you do!
Thank you for handling our heating problem in a prompt and efficient manner.
Brian came to my house and inspected and cleaned my 2 AC units. I have had zero problems with them since then.
On 4/27/15 a severe thunderstorm hit Old Jefferson, a suburb of New Orleans. A large tree was split and part of it came down on our condenser making it unusable. We had used Crescent Refrigeration before to replace our heater box and decided to call them. Brian came out the next morning and took down all of the necessary information. The following morning his crew was on site and had the unit installed by late afternoon. They left the area cleaned and the unit running quietly. Brian returned the following morning to set up the Wifi on the thermostat. We were very pleased with Brian and his company. Thanks Brian.
We have been using Crescent since Katrina. Bryan has always provided us with excellent service and has come quickly whenever we call. The pricing always is fair and when it was time to install a new unit in our home we chose Bryan to do it. We had a few bugs (not with Crescent, but with the unit itself) and he was always on top of it. I would recommend Bryan and Crescent to anyone.
Technician arrived on time and completed service work in a professional manner. Would recommend to family and friends!
Professional, reliable, dependable service. Would highly recommend to anyone needing new or annual HVAC work.
It was their usual prompt, courteous and efficient work. We have used them for many years and have never been disappointed.
I have had Crescent Refrigeration Service as my A/C and heating repair company for 14 years. They have always given prompt excellent service. Their personnel have been courteous and professional. I certainly would recommend Crescent.
I bought an entirely new AC system from Crescent. It was state of the art technology, so there wasn't a lot of experience with my AC. There was quite a bit of trouble-shooting over several months, including correcting a few mistakes. However, I will definitely call on Crescent again, as anyone can make mistakes with newer technology, but not everyone will stick with the problem diligently to get it right. Crescent was always very prompt in responding to my calls and very honest in dealing with me. Their focus is very much on customer satisfaction.
Our refrigerator dispenser flap broke and the service was fantastic, appointments were easy to schedule, and the I felt that the everyone really just wanted to get our fridge repaired as quickly and efficiently as possible.
Crescent did an excellent job. They replaced my complete a/c and heating system in under 6 hrs. They are very qualified as a refrigeration and heating co. I've been using them for over 15 years. They are competitive with there prices. I am very satisfied with them and would recommend them to anyone who needs a/c work.
These guys are the best. They know everything about your heating and air conditioning and can fix it really quick with no come back ever. You won't go wrong with Crescent Refrigeration.
I have several apartment buildings and I finally found Crescent in 2009. They do all of my work now, and will forever. Service is great, prices are fair, and smiles are plentiful. I have never had to call them back for something that they fixed. I'm 100% satisfied.
Quick, responsive, thorough and professional in all aspects